Cancellation Policy

Payment Terms: This registration, upon acceptance by IQPC Exchange, confirms the named delegate as a participant at the Exchange. Payment is due in full at the time of registration.

Due to the format of the Exchange and limited spaces, credit card details are compulsory to book your place. Your registration cannot be confirmed until full payment is received. Admission to the conference will be refused if payment has not been received. Payment of invoices by means other than by credit card, or purchase order (UK Plc and government bodies only) will be subject to a £49 invoicing fee.

The invoicing fee will also be applied to credit card payments that are received after 48 hours. Credit card payment that are received within 48 hours will not have the invoicing fee applied. In this case, the fee will be discounted. Please note that in the case of cancellation or non-attendance, a cancellation fee will apply as in the terms and conditions below.

Terms and conditions:

Cancellations & Substitutions: participation in the event is hereby agreed for the delegate named only. In the event that the delegate named is unable to attend due to unforeseen circumstances, written notice of cancellation must be provided 4 weeks in advance of the meeting (6th May 2013). In the event that the delegate named is unable to attend and does not provide at least 4 weeks notice of cancellation or is unable to arrange for a substitution, a fee of £599 will be applied against the credit card provided. Substitute representatives will be considered to replace the delegate, on guarantee of equivalent authority and subject to acceptance by the Organiser, if notice is provided of the change at least 4 weeks in advance of the Exchange. Substitutes will only be admitted to the Exchange at the Organiser's discretion. Attending delegates agree to participate in pre-scheduled one-to-one business meetings arranged through the event website and failure to participate in such meetings may also result in charging of the cancellation fee.

Documentation: Participation in the Exchange involves providing information on the nature of the delegate’s company activities. This is requested for the sole purpose of maximizing the delegate’s time at the Exchange, by allowing the Organiser to tailor the program to their needs, and to establish the ability of participating service providers to offer relevant services. The individual delegate agrees to complete and return all documentation and meeting and workshop selections before the requested deadlines, as specified by the Organiser.

Alteration, Postponement or Cancellation of Exchange: The Organiser will strive to adhere to the advertised Exchange program, but reserves the right to alter the package (i.e. location, date, features etc.), if deemed necessary and in the best interest of the Exchange. In the event that the Exchange is postponed, for any reason, including but not limited to Force Majeure, the delegate’s registration under this Agreement will be immediately transferred to the rescheduled event. The Organiser is not responsible for any loss or damage as a result of an alteration, postponement or cancellation of any Exchange, and shall assume no liability whatsoever in the event this is due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency.

Miscellaneous: The delegate agrees to hold the Organiser harmless for any injury or death that may occur at the Exchange. The Organiser is not responsible for the conduct of the delegates while at the Exchange, and is also not responsible for any costs, damages and/or expenses associated with the delegate’s transportation to/from the Exchange, hotel accommodations or third party services, whether or not arranged by the Organiser in connection with the Exchange.